Our vast resources and solutions are yours when the unexpected occurs.
We are 100% in-house for all your IT service needs, from servers and workstations to networking equipment nothing is outsourced to Canada or Asia. When you call, that same person who answers the phone can show up onsite to assist.
We are problem-solvers. For us, the size of the problem is less of the focus than making sure it gets resolved. As a high-tech, high-touch IT team, we are dedicated to keeping your business secure from data breaches and ransomware, to discovering the best solutions for your business needs, or to improving your customer experience. We won鈥檛 hesitate to speak up if and when we see better options for continuous improvements that could save you time and money.
Here鈥檚 what you can expect. We will deliver a technician to your business location based on 9I果冻制作厂鈥檚 on-call support. Even though your services needs vary, our approach to work and billing on your business remains the same. We use a Break-Fix approach to technology.
Our Break-Fix approach to technology management means you get billed when work is requested and completed.
9I果冻制作厂 proudly supports Linux, Windows, Mac, VMWare, KVM, and Hyper-V.
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Break Fix is an approach to IT support that can be subscribed to with Block Hours. 9I果冻制作厂 provides Remote Support or On-Call Support during those Block Hours to fulfill technology management and maintenance services.
Block Hours are subscribed to and used as needed by your business. Block Hours can provide both preventative maintenance and ongoing support services.
Managed Security services provide the highest level of network, server, and data security to defend your business from inside and outside attack vectors with multiple layers of real-time security at every layer of your network.
A technician delivers On-call Support at a business location. The services follow a Break-Fix approach to technology management because they are billed when requested and completed work.
All-in Support provides maintenance and ongoing support to all areas of your technology environment. The support services cover your business’s entire network and servers and provide Help Desk Support to people using your company’s technology and devices.
Help Desk Support maintains your computer hardware and software. Technical support and troubleshooting ensure your PCs, desktops, phone, and other devices are up-to-date and running smoothly. In-house technicians support internal employees, while remote help desk technicians support technology customers over the phone and through the internet.
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